Cancellation policy

AMORIX — Purchase Options Cancellation Policy

Last Updated: August 7, 2026

At AMORIX, we aim to provide a clear and transparent purchasing experience. The following policy applies to products purchased through any eligible purchase option offered on our website, including pre-orders, subscriptions, or other deferred or recurring purchase arrangements where applicable.

Cancellations Before Fulfillment

If your purchase option allows cancellation, cancellation requests must be submitted before the applicable order has been processed or fulfilled. Once an order has entered fulfillment or has shipped, it may no longer be eligible for cancellation and will instead be subject to our Refund and Return Policy.

Pre-Orders

Pre-orders may be cancelled before fulfillment unless otherwise stated on the applicable product page or at checkout. Once a pre-order has entered processing or fulfillment, cancellation may no longer be available.

Estimated shipping or release dates for pre-order products are estimates and may change due to production, logistics, or other circumstances. Where required by applicable law, customers will be notified of material delays and provided with any cancellation or refund rights that apply.

Subscriptions or Recurring Purchases

If AMORIX offers subscription or recurring purchase options, customers may cancel future recurring orders according to the terms presented when the subscription is purchased. Cancellation will prevent future eligible charges but will not automatically cancel or refund an order that has already been processed.

How to Request a Cancellation

To request cancellation of an eligible purchase option, contact AMORIX customer support using the contact information provided on our website. Please include your order number and the email address associated with your purchase.

We recommend submitting cancellation requests as soon as possible. We cannot guarantee that an order can be cancelled after processing has begun.

Refunds Following Cancellation

When an eligible cancellation is approved and payment has already been collected, any applicable refund will be returned to the original payment method. Processing times may vary depending on the customer's financial institution or payment provider.

Consumer Rights

Nothing in this policy is intended to limit any cancellation, refund, or other consumer rights that cannot legally be excluded under applicable law.

AMORIX reserves the right to update this policy as our purchase options and services evolve.